SERVICE TRANSFORMATION ASSISTANT (JCP) CNIB

JCP Qualifications:

• Applicants must be currently receiving Employment Insurance Benefits or have received regular EI benefits in the last 3 years or maternity or parental benefits within the last 5 years

Summary of Position:

This position will assist the Regional Manager to prepare for the launch of the Service Pathways Program. Updating client files, developing procedures, streamlining current processes will be priorities for the position.

Term:  Contract, 35 hours per week.  February 24, 2014 to July 25, 2014

Location:  London, ON

Essential Duties entail (but not limited to):

• Learn all aspects of how the Service Pathways model will work
• Update Client Records in the database
• Assist Regional Manager in developing and streamlining processes
• Assist staff in preparing for new service model
• Inform and educate members of the medical community
• Administrative tasks as needed
• Assist with the implementation of Service Pathways
• Communicate new process to clients as needed
• Act as resource to staff and clients after implementation
• Educating community partners about the new process
• Administrative tasks as needed.

Qualifications:

• Experience in development and implementation of administrative systems
• Demonstrated commitment to excellent customer service
• Strong written and verbal communication
• Detail-oriented with excellent multi-project and time management skills
• Proficient in use of Microsoft software, including MS Outlook
• Ability to work as part of a team, as well as independently, with minimal supervision
• College Diploma or equivalent experience.

Closing Date for Applications:  February 14, 2014

Please Send the Application to:  christa.nassar@cnib.ca -- please quote job title in the subject line.

Please send cover letter and resume, and mention how you learned of this position.

We thank all applicants for their interest in CNIB, however, only those selected for an interview will be contacted.