CUSTOMER ACCOUNT REPRESENTATIVE (DOWLER KARN)

Position: Customer Account Representative

Location: Chatham / Windsor Territory (Based out of Chatham Branch)

Description:

Dowler-Karn Limited, a leading Southwestern Ontario propane and fuel distributor, has an immediate opening for a permanent, fulltime Customer Account Representative for its Chatham/ Windsor territory. Working closely with our Branch Managers, Marketing Manager, and other key industry and community partners, the successful candidate will be tackling sales leads, following up on referrals, and implementing strategic company programs for new business. In addition, The Representative will work closely with our service and customer service staff to ensure that we continue to meet and exceed the needs of our diverse range of customers. The position will be based out of our modern Chatham facility with responsibilities for this branch territory in addition to assisting our Windsor branch customers to the southwest.

Qualifications:

The successful applicant will possess strong organizational and business related skills, and will be tasked with promoting a multi-product line in a growing but established market. Qualified candidates must be self-directed and possess excellent time management skills as well as strong communication and customer service abilities. Sales experience with some rural or agricultural exposure would be beneficial. The ability to communicate effectively with customers and peers is essential, as are strong negotiating skills.
Familiarity with propane, fuels and lubricants along with knowledge of the industry’s regulatory and safety requirements would be beneficial. Industry specific or technical expertise would be preferred but can be trained. A G-2 (Gas Technician) license would be considered an asset.
Some degree of computer proficiency is also necessary, as is a willingness to work in both office and, more often, external environments. By extension, a clean driving record is a necessity.
Good customer service and communication skills are required, as is a willingness to work flexible hours. Hours of work are based on the needs of the business in relation to the hours of branch operation, customer specific needs, and seasonal variations. As well, on an as needed basis, you may be required to attend evening or weekend industry, charity or community functions / events on behalf of the company.

Dowler-Karn Limited places great importance on serving our employees and customers. As a successful family run business that has been in operation for over 70 years, Dowler-Karn operates based on the core values of service, integrity, and community responsibility. We offer a competitive salary along with a comprehensive benefits package and vehicle allowance, when applicable.

To Apply:

Interested applicants are directed to submit a resume and covering letter to HR@dowlerkarn.com. The deadline for consideration is Wednesday, February 26, 2014. Only those individuals selected for an interview will be contacted. Please reference the position that you are applying for